VW Recall Department

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Volkswagen Recall Department

The Recall Department at Douglas Volkswagen Is Here To Help

Volkswagen cars and SUVs are known the world over for their exceptional quality, thanks to the wonders of German precision engineering. However, even the most impressive and high-quality vehicles may still have occasional defects that require a recall or service campaign. If your VW model requires recall service, come to Douglas Volkswagen. Our technicians will perform the necessary services free of charge so that you can get your VW up and running again. Douglas Volkswagen is proud to serve Chatham, New Providence, and beyond.

Recalls and Service Campaigns

Recalls and service campaigns both mean that your vehicle may have a defect that the dealership will address free of charge. If there is a recall out for your vehicle, it means that the possible defect may negatively affect your safety. On the other hand, service campaigns deal with defects that don’t directly affect your safety but are still important. An issue with emissions, for example, would be a service campaign.

How Will I Know If My VW Has a Recall?

If your Volkswagen has a recall or a service campaign out, you should be contacted by Volkswagen. However, if you’re uncertain, you can also check with us at Douglas Volkswagen. Take a look at the search tool on this page; there is a place for you to enter your VW model’s Vehicle Identification Number (VIN). Enter it in, and you will find out whether your VW has any recalls or service campaigns that require attention.

Come to Douglas Volkswagen for Recall Service

When your VW has a recall or a service campaign, we will perform the service for free at Douglas Volkswagen. This is just one of the many reasons to choose Douglas Volkswagen! Our skilled technicians have been trained and certified by the factory, and they have experience with the necessary recall work. While you wait for your service to be performed, you can avail yourself of the comfortable waiting area in our service center, including amenities like complimentary snacks, a complimentary coffee bar, business workstations, and even a quiet room. Or, take advantage of our courtesy transportation shuttle or courtesy loaners.

Recall Department

Schedule Recall Service at Douglas Volkswagen, Serving Madison and Springfield Township, NJ

If your VW has a recall or service campaign, give us a call or use our online service scheduler to make your appointment. Recalls and service campaigns have no expiration date, but you should have them dealt with as soon as possible. We look forward to helping you at Douglas Volkswagen.


Schedule Service


Complimentary Douglas Volkswagen Amenities

  • Certified Technicians
  • Genuine OEM Parts
  • Comfortable Waiting Area
  • Saturday Service Hours
  • Home / Office Pick-up & Delivery

Service Info

Phone Numbers:Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed

Douglas Volkswagen, Morris Avenue, Summit, NJ, USA

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Douglas Volkswagen 40.72458, -74.37041.