Nick Seider, our Sales Consultant, was very knowledgeable on the ID4 and helped us get comfortable with all the new features very quickly!

The staff at Douglas is always very helpful and friendly and genuinely want to deliver a positive experience every time you visit.

Best experience ever buying a car. And I've purchased many types of new and used cars but never VW. My sales rep Dave truly went out of his way to help me. Highly recommend seeing Dave if you need a car.

Read at DealerRater

Vlad was great, as he was in 2014 for my last VW. No markups or dealer-mandated add-ons. Paperwork was fast, they didn’t try to sell me anything, and I easily declined the only extra - tire insurance - that was offered.

They were great in every aspect of my service visit, from my appointment ,loaner,to the pick up.

Read at DealerRater

Excellent customer service, clear communications, and professional and knowledgeable staff. Scheduling appointments, pick up, and delivery was all great.

Read at DealerRater

Bought an ID4 from here after a long wait. Very transparent and responsive sales person Mike Tuzzo made the whole process easier. They are upfront about the final pricing and no markups. Final purchase was very smooth and quick. They gave us a good introduction and demo of the new vehicle. Highly recommend them for all car purchases.

Mike was the best salesperson I have ever worked with. He was professional, patient and knowledgeable. This is my first Volkswagon after 8 Audi's-all because of Mike.

Service department was great, I was in and out for my warranty 30k maintenance same day with a complimentary car wash.

Always so accommodating. Friendly employees, great service. I’ve been coming here for many years!

Read at DealerRater

Everything was fine

Mike Tuzzo was such an exceptional salesman and the whole experience from start to finish was positive. Compared to previous dealership experiences this was night and day, Mike was patient and professional while being relaxed and friendly. I highly recommend visiting this dealership, will recommend to other friends!

Great service and communication.

Quick service and great people

Brian was very helpful. He is always professional and knowledgeable about all Volkswagen products. Service at Douglas Volkswagen of Summit is outstanding.

Scott, Dennis, and the whole crew brought my car back to like new condition. You can't even tell my car was in multiple wrecks. Further, they were always communicating with me to keep me in the know where my repairs were and when I can expect my car to be ready. My only regret is that they are not closer to my house.

I purchased an ID.4 and from ordering to delivery of the car, the experience was outstanding. Isaac was very helpful, great to work with and no surprises.

Read at DealerRater

Excellent service, very professional. Vlad give me several options with the right details to make the final decision

Read at DealerRater

Nobody does it better!

Brian took the time to explain every step and the reason for it..Ryan did a fantastic job.. the car runs better than it did when it was delivered

Great service is why I keep going back to Douglas VW

The Service Dept at Douglas VW Makes car service easy, drop-off in parking spots, visit Service Advisor Brian he arranged a Shuttle Home and Shuttle Back when Finished, it was Easy and Friendly!

Douglas Vw has an exception team from, from Vlad at the sales department to Dominick in the service department. Love the ease of scheduling, the shuttle ride home, transparency of service issues, the snacks, water and coffee. Totally worth it!

I had the pleasure and GREAT luck working with David Suchocki. I cannot put into words how grateful I am to have met such a wonderful, caring and honest individual who come into my life when I truly just needed that help and direction! A stranger who went over and beyond for me. Countless - text, calls and emails- even after work hours to get things done due to the time sensitive deadline I was working with. He is extremely honest, thorough and knows exactly what to look for and doing. Mind blowing on how much I learned myself from ...

Read at DealerRater

This lease was my 8th or 9th caar from Douglas Motors. I have been a customer since 1990 and now, I have an excellent salesman in Nick Malanga. Both Douglas Motors and Nick provide outstanding customer service.

I can’t even begin to express the gratitude I feel after my experience with David S. and the team at Douglas Volkswagen. I came in firmly believing that I’d never be able to leave with a car. I have a pretty low Credit score, and am a freelancer, so I was made to believe, for a long time, that leasing/financing was off the table for me. Not only did David completely educate me about the particulars of my score and ways to improve it, he worked so hard to get me an approval. He sent me home ...

Read at DealerRater

Professional and honest service ! Russ answered all my questions and keep me updated on my car's progress.

Read at DealerRater

I had to shop for a car during the worst time to buy/lease a vehicle after my car was totaled. It didn’t help that I have bad credit. David S. was not only incredibly pleasant to work with, he also worked hard to get me approved, going the extra mile by helping me obtain a total loss letter from the insurance which was a bit of a challenge. The first time I went we weren’t able to get something in my price range. I respected the fact that he did not try to push me into getting ...

Read at DealerRater

Have worked w Vlad on a few cars. I always shop around and getting a new car I try to avoid but whenever I deal w Vlad and Douglas VW it’s been fair and easy. Recommend him and them if you ever need wheels!

I wanted to obtain a manual drive VW Jeta. A close friend of 50 years recommended Douglas and specifically Vlad the sales person. My friend had purchased nine VW’s for himself and family from him over the years. Vlad was great to work with and although the car had to be special built, he kept me informed of its status. He made the sales process easy, honest and streamlined. Lou, the finance guy also made the final process easy and fast. None of the process felt pressured. Thanks very much Vlad. BTW, I’m loving driving a stick shift. My ...

helpful associates and willing to look into all the ways to save their customers money

My service advisor is sensitive to my work schedule

Recently got a care with David and the whole process was smooth and transparent. David is a honest sales associate and would recommend him to any one.

I arrived and early and was taken care of right away. They welcome me in and took care of my vehicle issues.

This was the best car shopping experience I have ever had - a reflection of Mike Tuzzo, our sales consultant. He went above and beyond to make sure the vehicle I selected met my needs. He was professional, friendly and courteous, no BS, and helped the entire transaction move swiftly. I will absolutely recommend the dealership and specifically Mike to my friends and family should they be in the market for an automobile.

Mike was a great help during this entire process. He offered timely response and fast turnaround on questions. Terrific experience overall

This was the best car buying experience i have ever had. Issac Bunton provided great customer service, no pressure, very responsive, super easy to work with. Would only buy cars from Douglas VW in the future.

we were recommended by a friend and we will certainly do the same and recommend to our friends to buy/lease a VW with the foreign program. Differentiated service, understood our need and exceeded expectations from negotiation to documentation. Congratulations Vlad “you are the man”and as well congrats Douglas VW team.

I drove a VW Beetle for 10 years and absolutely loved the car. When it had ran its course, I knew I wanted another Volkswagen. I had never been to Douglas Volkswagen, but figured I'd take a ride over there and check it out. I dealt with Mike Tuzzo. He was very friendly and helpful. I really wasn't totally sure which model I wanted. Mike was very patient with me, letting me test drive whatever and helping me narrow down my choices. I was there for hours. When Mike showed me a certified pre-owned 2021 Jetta SEL and I test ...

This dealership is great, the service department keeps you in touch with what is going on with your vehicle. Their service advisors are friendly, helpful, and courteous. I don’t take my car to any other dealership for service. Keep up the great work. Allie

Professional, communicative, responsive. I place a lot of trust in this dealership. Happy yo go back

Read at DealerRater

I just can say exceptional. Mr. Vlad Voskoboynikov was super helpful and everything was arranged super fast. My first Volkswagen with 5 stars.

Dave Suchocki: transparent, honest, professional - he treats you like family! I was able to do what I thought was the impossible -a lease buyout with no hassle and accomplished in the matter of days!! Outstanding experience and easy to do business. Highly recommend you consult with Dave for any of your vehicle needs.

Read at DealerRater

Isaac Bunton was patient and helpful in our search. He answered all our questions and was very accommodating in all our requests for test drives and viewing vehicles. I would recommend Isaac to anyone looking to buy a Volkswagon, or ,considering buying one.

Read at DealerRater

David Suchoki worked with me for months trying to ensure I would get the best deal within my budget. He was patient and understanding. The car market right now is very competitive and we were able to work out a great deal for me and my family. I recommend David to anyone looking for a sane deal in an insane market.

Read at DealerRater

From start to finish Mike was great!

Recently bought my third car from Vlad. Always so easy and a pleasure to work with! He is straight forward and hassle free. He truly has our best interests in mind!

Well. No words can describe the Excellent service. I recently decide to adventure on purchasing a car. Credit not good due to certain circumstances. Mrs. Layne and Mr. Roger Broyles did assist me remotely. Took their time with great customer service. Provided me options. Got me approved. Upon arrival was also a pleasure. Everything was clear, no bogus sales person/advertising or move trying to fix potencial client. Simply amazing. Hands up. Top Dealership with with the best Financial and CS in the área. To Mrs. And Mr. Roger Broyles. I want to say Thank you. And keep up the ...

My experience at Douglas Volkswagen in Summit was above and beyond what I expected!!! I had previously brought my 2021 Jetta to the Union, NJ dealership (where it was leased from) seven times for the same problem. I never got any resolution and the last time they had it they kept it two weeks, never called to let me know how it was and then it still wasn't fixed! At Douglas it was completely the opposite! I worked with Dominic who was absolutely so professional and contacted me every step of the way as they worked on my car and ...

Everything was excellent. It was quick, my representative was helpful and nice.

James D was outstanding! He is pleasant, knowledgeable and responsive. He made our buying experience a pleasure.

This is our second vehicle we have gotten from Vlad in 2 years. He has always gone out of his way to put us within our budget. The numbers are straight, paperwork is right and he has gain our trust for future business. We will definitely recommend him to family and friends. Thank you Vlad.

Our dealer was Vlad. He took great care of us, always very patient in answering our doubts, paying attention to our needs, and guiding us throughout the process. Overall very happy about our car! Thanks Vlad and Douglas VW

Team was great to work with and were able to work around my schedule. I appreciate the time and consideration they put in to help me out.

Vlad took really great care of us and made sure we got everything done that we needed. We thought it would take a week, only took a day. Picked the car up the next day. Wonderful service!

Read at DealerRater

Always friendly and professional

Purchased an Atlas Cross Sport from Vlad at Douglas Volkswagen in May. The entire experience was stress free, professional and smooth. I would buy from Douglas again have recommended to a few friends.

Nick Seider and the VW team made my car buying experience really easy, especially during a time when it was so hard to find a car.

We live at the shore and travel about an hour to see Dominic and his team in the Service Dept. They are outstanding and give us the best customer service. We wouldn't go anywhere else. Thanks Dominic.

Read at DealerRater

The buying experience was stress free. Love being able to deal with a neighborhood dealer. James Deutchkron was my my salesperson. He is terrific to work with.

Read at DealerRater

Great place. Always liked Douglas for service. Thanks for everything. Local and convenient with no hassle.

Read at DealerRater

The communication from Dominic, service writer is exemplary. All work issues explained clearly and expected timelines for completion after issues were discovered clearly communicated. Dominic spent time going over the bill, and the work that was done.

We called 25 VW dealerships in NJ looking for an ID.4 all-electric over a few weeks. Vlad at Douglas called called me when one became available. He held to his promise that Douglas VW would not mark up the price above MSRP, despite electric cars being in short supply and huge demand. Many dealerships were marking up $2,000-$10,000 above MSRP. Purchase process was smooth and easy and fully transparent. Vlad was a pleasure to work with and was focused on our satisfaction. This was the second experience purchasing from Douglas and both were great.

My sales rep, Vlad was professional, accessible and a pleasure to work with. Lou in finance was efficient and friendly.

We had such a great experience leasing our second VW from Douglas this month. Our salesperson Vlad was extremely knowledgeable and made the process quick and easy!

Thank you Vlad for all your help with my purchase! Sign and drive professionally delivered, highly recommend Douglas VW.

Just leased a 2022 Tiguan SE R-Line and let me tell you about the experience. ABSOLUTELY INCREDIBLE!! Dave is the greatest !! Helped me from the beginning till the very end. His customer service is a 10 out of 10. Highly recommend him as a salesman!!

Worth the wait. Nick kept us apprised on arrival dates and all issues resolved before the day of sale. Fair trade-in. Have done continuous business with Douglas since 1983.

My dealer James was extra helpful. He was detailed with explaining things. This is our second car from the dealership. He was very friendly and knowledgeable

Always a pleasure to work with Vlad and Marvin. Very professional, courteous and prompt service.

Read at DealerRater

We had a great experience with Vlad at Douglas VW. He was straightforward, and we initiated the deal on the phone and text. He broke down the price of the car and any dealer fees and no BS... totally transparent. Very easy going and genuinely looking to make us happy, going over and above. If you are looking for a VW, go see Vlad.

Dave from Douglas Auto Group and the rest of the team were very helpful and attentive. Dave was very knowledgeable about the product and was able to answer all of my questions. He gave a very thorough explanation of all the features in the vehicle. I would definitely recommend this dealership to others. Great Service!

When prices are competitive, VW Douglas is always my first choice because of the service they provide, punctuality and accuracy of the issue.

They are truly professional and helpful. I recommend this store.

Great experience all together, got my ID.4 here, at MSRP, no pressure sales tactics. Vlad (my salesman) - highly recommended. Definitelly give them a shot if you're in the market for VW.

Vlad is the best. We are really satisfied with everything.

Vlad was super helpful and attentive, the process was quick but everything was explained clearly. This my second time leasing from them, customer service has always been on point, they have a great team working there!

Very Good Customer Service! Good Communication.

I dealt with James @ Douglas VW and it was a very refreshing experience in today's car-buying market. I went in knowing exactly what I wanted, as well as my price range, and they worked swiftly to get me out of the door in my very first brand new vehicle. I love my car and all the bells and whistles that James took the time to show me before driving off. I would absolutely purchase another car from Douglas VW in the future.

The service team continues to provide fantastic service. Our service adviser made sure to book our service appointment around our schedule. He provided great communication and even washed the car before we picked it up.

Vlad was extremely helpful. The Atlas I leased is fantastic. Couldn’t be happier!