Your 1st Time Service Customer Welcome Package

   We look forward to starting a long and special relationship with you. We want you to know that we will listen to you first, consider your needs, and then provide trustworthy advice to make most repair or replacement decisions easier.

   Here are several pleasant surprises that make the Douglas Service Experience Special, regardless of what brought you to us or where you purchased your vehicle:

From the start you`re also part of the Douglas Free Nitrogen Tire Fill Program. While most dealerships charge for this service, if they have it, Douglas makes it free to all, along with an inflation top-off at each service visit. For us it`s a small price to pay for your peace of mind. *To learn more about the benefits of Nitrogen Fill, click the coupon below;

 

We know our customers don’t take any shortcuts when it comes to vehicle safety, and we don’t either. We use only certified Volkswagen parts. It is a critical part of our mission to provide the best vehicle maintenance service. When you have your vehicle repaired at Douglas Volkswagen, you can drive away with peace of mind, knowing that the right parts and the right care were used for your vehicle.

Our Douglas Tire Store Price Match Guarantee, works along with Nitrogen to insure you`ll never need to go anywhere else for tires. Simply put, we`ll match any comparable, nationally advertised OEM or major tire brand price, just for you. Additionally, our Quick Service offerings deliver affordable, expert, while you wait, scheduled service work as well as Battery Service or Replacement, Lube-Oil Change, Wipers, and the like, all with no appointment necessary. 

Among the many other no charge services at Douglas are:

  • Complimentary Loaner with Qualifying Service
  • Complimentary Car Wash with any service
  • Shuttle Service within a ten miles radius

 At Douglas, we`d like you to expect the best, and get it. Unlike many franchised highway chain stores, our management and ownership are on the premises everyday. Only factory trained and certified technicians will perform the expert service your vehicle deserves. And we invest in the most advanced diagnostic and tooling that sets us apart from the corner garage. Our Service Team averages 17 years of expertise with Douglas.

So let`s get started - which you can do in three ways:

  1. Complete our online Service Scheduling
  2. Call the dealership at 908-277-3300
  3. Drive-in without an appointment if you require VW Service Xpress 

                 And, Welcome to the Family!

Tires at Douglas Volkswagen
Brake Service at Douglas Volkswagen
Oil Change at Douglas Volkswagen
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