Douglas VW Reviews & Ratings
★★★★★
Customer Review on
April 30th, 2013
Review by Lisa C.
I am a local customer that was looking for a new Vw for
my son. I went online and a Vw dealer on the highway offered
me the best price… Well little did I know that when I got there
my best price didn’t exist because all of the fees that car dealers
like to forget about came into the price and then I no longer had
best price deal… So after feeling like I was being lied to I went
to Douglas because I heard alot of good things about them…
Well I met tito and right from the beginning he was very nice
and knowledgeable and should me why Douglas is one of the
best Vw dealers in nj… I showed him what the price I wanted to
pay for the car I wanted and after speaking with Chris the
finance guy we came to an agreement with the car and they had
no secret fees..They were upfront from the beginning and didn’t
make me feel like I was being lied too… Thanks tito and Chris.
Great job.
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Dealership Ratings
★★★★★
Customer Review on
April 30th, 2013
Review by William B. Charlton
My wife, Adrienne, is very happy with her new Jetta Sportwagon that we just picked up from Douglas Volkswagon in Summit, NJ. The dealership got us what she wanted, made me happy with the deal and our trade (although we’ll miss the Magnum!), and treated us very well. Special thanks to Sales Consultants Issac Bunton for his honesty and patience, and Chris Ng, who handled the financial closing in a very straightforward and efficient manner. Adrienne also appreciated Internet Manager Dan Beckelman bringing her in with a good offer after we were a bit put off by somewhat of a runaround from another dealer closer to home. I was very favorably impressed by the Dealer and all whom we worked with to get the new “Black Panther”, as Adrienne calls it. Unfortunately, we now get to try out the Service Department sooner than expected, as Adrienne got rear-ended while stopped in traffic on Route 24 on the way home, literally 15 minutes after we got the car. It’s mostly just a bumper scratch with no one hurt, but you still hate when it happens. I should have known when they said the payments were due on the 13th of the month. Oh well, kudos to Douglas VW and best luck going forward to Adrienne and her new Sportswagon.
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Google
★★★★★
Customer Review on
April 30th, 2013
Review by prtybrown eyez
I went in thinking I was just going to look and maybe not get a car. I had Dave who helped me and by time I was ready to leave I was walking out the door with the keys to my first car in my hands!! It felt as if it was a dream and I couldn’t believe the deal that he was able to give me and also my mom to allow me to be able to get my car! He’s funny and caring and a great guy and I would most defiantly recommend him to all who I know and all that has/ is looking for a car to buy
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Google
★★★★★
Customer Review on
April 30th, 2013
Review by RubyRed79
my experience with Douglasvw in summit was good, everyone was very friendly & i would definitely recommand this dealership to my friends & family.most of all i LOVE MY CAR!!!!!!!!
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Dealer Rater
★★★★★
Customer Review on
April 30th, 2013
Review by lindazielke
I love dealing with Jeremy, this is my second lease through him. He is very professional, knows my needs, and always has my best interest at heart. He offers great customer service and follow through. Jeremy is a great asset to this dealership. Linda Zielke
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Dealer Rater
★★★★★
Customer Review on
April 30th, 2013
Review by vwxxx
This was the best car shopping experience ever! I will probably go there when it is time to buy my next car, which will be soon since we have 5 drivers in the family! Tito was wonderful and Chris was great too… the entire shopping experience was pleasant. Thanks Guys.
Joan and Frank
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Dealer Rater
★★★★★
Customer Review on
April 29th, 2013
Review by Haydee
I am so excited that I went to Douglas VW in Summit,NJ . I was having a problem with a prior Bank regarding my vechicle at the time I met with David T Suchocki on a Saturday afternoon to discuss my situation. David went out his way and made sure I got approved for a vechicle which I drove home that same day with my 2009 Tiguan. He is very detailed as far as explaining everything that was taken place at the time of the purchase. David went that extra mile to accommodate me. I will send all my friends and famly members to visit Douglas VW in Summit,NJ and ask to see David T Suchocki. I give him a 10+..Excellent work David I will difinitely return again to Douglas VW in Summit and make it my business that you (David) take care of me again…….
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Yahoo
★★★★★
Customer Review on
April 29th, 2013
Review by Victor
I purchased a 2011 Mitsubishi Endeavor at Doulgas VW in Summit,NJ.David T Suchocki took care of me. David went out his way to make sure I got what I went looking for in the dealership. I will make sure that I send all family members and friends to go see David T Suchocki at Douglas VW for he is efficient. David I again thank you and on a rating I will give you five stars plus, you are the best…….
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Yahoo
★★★★★
Customer Review on
April 29th, 2013
Review by Victor
I purchased a 2011 Mitsubishi Endeavor at Douglas VW in Summit, NJ. David T Suchocki took care of me. David went out his way to make sure I got what I went looking for in the dealership. I will make sure that I send all family members and friends to go see David T Suchocki at Douglas VW for he is efficient. David I again thank you and on a rating I will give you five stars plus, you are the best…….
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Yahoo
★★★★★
Customer Review on
April 22nd, 2013
Review by John Scott
I will continue to use this dealership. All my experiances were great and everyone was extreamly helpfull. No question went unanswered and no task went uncompleted. This deaslership gets an A+. My Salesperson Duncan Bradley gets an A+ also good work. I came in to test drive some car choices and was not pressured into buying now…However i came back a couple days later and the buying process was quick and painless and the prices are seriously competitive. They treat you very well and are always looking out for your best interests. Also was able to get serious money for trading in a beat up 2001 Honda (well over what i wanted for it and definitly more than i would have sold it for privately). Would definitly recommend Douglas to anyone looking for a VW in the Morris County Area.
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Google
★★★★★
Customer Review on
April 20th, 2013
Review by charles beyer
The service is exceptional- Rick Szucs especially
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Google
Reviewed Staff:
Rick Szucs
Douglas Volkswagen business
★★★★★
Customer Review on
April 20th, 2013
Review by mxnose
Mr.Guitierrez and others at Douglas VW dealership went out of their way to help us to find the right car and the right financing suitable for our situation. Highly recommend this dealership.
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Dealer Rater
★★★★★
Customer Review on
April 19th, 2013
Review by Ecollichio
If you are looking to purchase or lease a new vehicle, I highly recommend going to Douglas VW and asking for Jimmy A. From the moment I walked in to Douglas VW and met with Jimmy, I could tell immediately that he prided himself with a sense of professionalism and knowledge of each vehicle in the lot. Jimmy went above and beyond to get me into my new VW GLI. His customer service and responsiveness to all my needs and concerns during this process exceeded all of my expectations. I have purchased several vehicles from dealerships in the past, and none of them have even come close to delivering as much of a positive experience as I had at Douglas VW. I have already recommended Jimmy and Douglas VW to several friends and family members looking for new vehicles. Thank you Douglas VW and thank you Jimmy for getting me into my new VW GLI! When it’s time to get a new car I will definitely be back! -Eric Collichio
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Edmunds
★★★★★
Customer Review on
April 19th, 2013
Review by Beth Paker
My salesperson Nick M made this an easy lease option for me. I was in and out of there in less than 2 hours and so far very happy with the Jetta.
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Google
★★★★★
Customer Review on
April 19th, 2013
Review by fionan
Vlad was great and delivered exceptional service through out, from the time i first contacted him to arrange a test drive, upto delivering the car to me. I would definitely recommend Vlad to my friends and colleagues for their exceptional service, great customer care, speedy response, quality of stock and for just making this whole car buying/leasing activity enjoyable.
Thank you. Good Luck. Fiona
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Dealer Rater