Douglas VW Reviews & Ratings
★★★★★
Customer Review on
April 17th, 2013
Review by Anthony Pace
Nick M. was a great sales rep. He got me in a vehicle in less than 2 hours. He was helpful, and followed up with me throughout the buying process. Overall, I had a great experience at Douglas, and highly recommend them!
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Google
★★★★★
Customer Review on
April 13th, 2013
Review by Mike P
What a great dealership! I really enjoyed the buying experience, and the service department is amazing.
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Foursquare
Douglas Volkswagen business
★★★★★
Customer Review on
April 12th, 2013
Review by fifteenalex
I had been to multiple VW dealers, even did business with one of them before. But Douglas is the one that I like the most. The service is good, no crappy talks, all the truth that you need to know. Jeremy helped me a lot to get the car, and he is really a nice guy. If you are looking for the VW car, this place should be your best choice. Only thing I am not 100% satisfied is that the place is kind of small. the show room can’t show all the models, but you can see them at the back anyway.
If you want VW, go to Douglas, if you go to Douglas, try to find Jeremy
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Dealer Rater
★★★★★
Customer Review on
April 10th, 2013
Review by luis rios
I went to douglas vw with poor credit thinking I would get turned down or would have to put a ridiculous down payment to get approved but I was wrong. Irene worked tirelessly to get me approved for the vehicle that fit my needs & my budget! Service was fast & frienly & I love my new car. Need I say more…
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Google
★★★★★
Customer Review on
April 8th, 2013
Review by Karim Schultz
I recently picked up my 2013 VW GTI. This is the 3rd GTI I have leased from Douglas VW. Nick Malanga was my sales person for the last 2. I was very specific about what color and options I wanted. Nick made it happen and delivered as promised. I hope to lease/purchase many more GTI’s over the years to come. Everyone at Douglas does a great job!!
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Google
★★★★★
Customer Review on
April 6th, 2013
Review by Pat Procaccini
Isaac Bunton is truly a great person who made my car purchasing experience as stress free and easy as possible. He went the extra mile every step of the way and made it very easy for me to pick Douglas VW as the place to buy my car. I will recommend Isaac and the Douglas Auto Group to anyone I know who needs a car. Thanks again
Pat Procaccini
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Facebook
★★★★★
Customer Review on
April 5th, 2013
Review by NinaFord
I would recommend this dealership to everyone. The service that David provided me was impeccable. He went to great lengths to explain to me in full detail what type of vehicle I would be able to get into with my credit. He was not like the other dealerships that I went to, wherein they claimed they could get you in a vehicle, but it wasn’t the vehicle I wanted. Their commercials are a ploy just to get there and once you arrive they have very little vehicles on the lot…. bait and switch. Such was not the case at Douglas VW. Should I decide I want another vehicle in the near future…. I will be going back to Douglas VW.
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Dealer Rater
★★★★★
Customer Review on
April 2nd, 2013
Review by BJDrew
We went to Douglass VW not sure what we were looking for. A year earlier, I had looked at the GTI, and the salesperson Vlad V.recognized and remembered me. That was great.
He was very low-key and was an expert in product knowledge. You can tell he really likes cars and driving and was pretty honest about the pros and cons of the different VW models and even competitors.
We ended up trading in two cars for a Tiguan lease and a CC purchase.
The negotiation was pain-free and we got top dollar for our trades and a very fair sale price. He even worked it out so we could get the VW “owner loyalty” bonus on one of the cars.
He was great with follow-up but not pushy. If you’re thinking about getting a VW, there’s really only one way to go. Call Vlad at Douglass in Summit.
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Dealer Rater
★★★★★
Customer Review on
March 31st, 2013
Review by Robert
I went to Douglas Vw about a week ago to take look at one of the last 2012 Vw golf tdi and was very pleased to know that a dealership with high integrity is right in my back yard in summit… After meeting with tito who seemed like he knew his product and test driving the car. We came to an agreement with the car and I went home with the car… Very straight forward and honest… Great experience and if I m looking for a Vw I will go to Tito at Douglas Vw….
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Yahoo
★★★★★
Customer Review on
March 30th, 2013
Review by Marvin22
I leased my first car with Jeremy 3 years ago, and came back now for the 2nd time. He’s very pleasant to work with, and is a real professional. Follow up on his part is excellent and all business gets done in a friendly, but efficient manner. He’s a credit to the Douglas team.
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Dealer Rater
★★★★★
Customer Review on
March 29th, 2013
Review by Natalie Ferreira
I was looking for a very specific type of car for the right proce and after having no luck with other Volkswagen dealerships, Douglas VW came through!! Irene Peixoto was fantastic in helping me get the exact vehicle I was looking for. I am so excited and happy about my new car! Douglas VW you guys are the absolute best.
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Google
★★★★★
Customer Review on
March 27th, 2013
Review by Thomas Cregan
I have been a Douglas Volkswagon customer since the 1980s. When our lease on the 2010 Jetta came due, there was only one place to go for a new lease, Douglas, and only one salesman to work with, Nick Malanga. This is the third or fourth lease I’ve gotten through Nick and Douglas and I got a great car at a great price from a great dealership and a great guy. Nick is thorough, explains everything in great detail and will work with you to get you the car and the deal you want.
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Google
★★★★★
Customer Review on
March 27th, 2013
Review by johntee153
Best buying experience ever will keep buying my cars them. Roger is by far the best sales man I will refer him to all my friends and family
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Dealer Rater
★★★★★
Customer Review on
March 26th, 2013
Review by GiuseppeV
Working with salesman Nick M. at Douglas Motors in Summit NJ was a pleasure. He obtained the exact model we wanted very quickly and at a good price. Nick was very efficient as well as knowledgeable about the newly introduced Jetta hybrid. And when we arrived to pick it up, he carefully went over the basic features in considerable detail for us. We have only had the car for a few days, so it is too soon to tell much about its performance, but so far we are as happy with the car as with the buying experience.
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Edmunds
★★★★☆
Customer Review on
March 26th, 2013
Review by Karen Glencamp-Daniel
Working with Ms. Irene is a doll to work with. She has over extended customer service qualities, which makes her very good in what she does! If you are looking at doing business with a personable, energetic, compassionate, customer service and detailed individual who is there for YOU! Ask for Irene. Looking for a car want to deal with someone that is good?? Walk into Douglas VW in Summit, NJ and ask for Irene! No matter what your situation is she will work with you.
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Google