Douglas VW Reviews & Ratings
★★★★★
Customer Review on
April 29th, 2012
Review by Rachel
I recently purchased a passat from Roger. I thought that it was impossible because of my credit, He assured me that Douglas had banks that could help me with the horrible credit situation that i was in. I had been to other dealers that told me i would need a co-signer or thousands of dollars down. When i met Roger he went right to work. He spent over an hour trying to help me find the car and a bank that could help me and he finally did. I am so happy and so lucky to have met and delt with such a nice man. Thank you Roger and thank you Douglas Volkswagon for everything you have done for me. I love you guys !!!!!!
Source URL: Google
★★★★★
Customer Review on
April 28th, 2012
Review by Calvin
My experience at Douglas VW was wonderful…My sales person Roger was a Godsend…He worked extremely hard to get the deal done…He went beyond anything I could say…He really cared and worked a miracle to get my daughter the Jetta she wanted…it was a touchy situation and he didn’t stop until it was accomplished…I appreciate all he did and she is very happy!!! Roger a big THANK YOU!!!! Calvin & Angelica
Source URL: Google
★★★★★
Customer Review on
April 27th, 2012
Review by Marsha
I would definitely recommend Douglas VW to anyone who is looking to purchase a vehicle.Roger is the salesman that helped me. He worked very hard at helping me choose the right car in my budget. My situation wasnt the easiest and he assured me that despite the fact, he would find me something that suites me and my situation. He went above and beyond during the whole process. He demonstrated that customer service is still very much alive!!!
Source URL: Yahoo
★★★★★
Customer Review on
April 24th, 2012
Review by Pisces
Seriously, if you have any reservations at all about the whole car buying process, go to Douglas VW. I tried to prepare myself as much as possible on the models, the pricing, dealer tactics, everything I could think of. No one I knew had had a positive car buying experience anywhere they could recommend. I chose Douglas even though there are three large VW dealerships closer to me. I’m so glad I did. My salesperson was Duncan and I can’t say enough about him. He listened to what I wanted. He was so professional but also down to earth. No pressure, no haggling. We came to a mutual agreement on the price that we both felt was fair. I was worried about the stress and the waiting around for hours and the ‘extras’ that would be added that we hear so much about. NONE of that happened here. I will always buy from these guys because they’ve earned my respect and my trust. Thank you to Matt Planck as well for being so terrific and straight forward with the financing. By the way, I love my 2012 Passat SE!
Source URL: Google
★★★★★
Customer Review on
April 24th, 2012
Review by Pisces0148
These guys at Douglas are the shining star of their profession. Duncan Bradley was my salesperson and was great from the very beginning. I never felt pressured and the whole process with him was straightforward and easy. Ownership here should be very proud of that entire team. I’ve had to interact with a couple of others from the staff to pick up plates, etc…and every person I’ve dealt with was a pleasure. I always plan on purchasing cars from them in the future now that I’ve discovered these guys. Thank you to everyone at Douglas.
Source URL: Dealer Rater
★★★★★
Customer Review on
April 23rd, 2012
Review by Nicholas
Dave Suchocki made my experience at Douglas VW an unbelievable one. Dave made me feel so comfortable shopping for a car even thou at first I was very nervous since I was a first time buyer. Dave really seemed to care and even shot me some pointers on how to improve my credit. The experience I had with Dave at Douglas will make me be a life time Douglas customer. Thanks
Source URL: Google
★★★★★
Customer Review on
April 23rd, 2012
Review by Adriana
Purchased my first VW Jetta on Wed. Very pleased with the purchase and the GREAT service I received from Nick Malanga.
Source URL: Google
★★★★★
Customer Review on
April 23rd, 2012
Review by efrain
buying a car from Dave Suchocki was a great experience not only did he get me approved for the car i wanted he made me feel like i was making the right decision in purchasing from him. thanks dave me and my family are enjoying our new car.
Source URL: Google
★★★★★
Customer Review on
April 22nd, 2012
Review by lauradans
I really enjoyed my experience at douglas. My salesman Nick malanga was great. He really cared about my situation and got me back on track with my credit. Thanks
Source URL: Google
★★★★★
Customer Review on
April 21st, 2012
Review by Adriana
Purchased my first VW Jetta on Wed. Very pleased with the purchase and the great service I received from the sales dept.!!
Source URL: Yahoo
Douglas Volkswagen business
★★★★★
Customer Review on
April 20th, 2012
Review by lauradans
Nick Malanga treated me like a person and I felt alot better than at other dealers I visited. I bought a car and took quick delivery, and was really happe with the experience. Would recommend this dealer and this salesman.
Source URL: Dealer Rater
★★★★★
Customer Review on
April 20th, 2012
Review by Bruce
These guys were great to work with. No pressure, honest answers and a sense they loved their cars and wanted to share that with me. Completely different experience than what I had at two other local vw dealers. Tito and Christopher were fantastic.
Source URL: Yahoo
★★★★★
Customer Review on
April 18th, 2012
Review by Michael
Irene Pelxoto is the best she made my car shopping experience very enjoyable. She actually taught me somethings I did not know. Her honesty is greatly appreciated and I will recommend her to all my friends and family. My wife loved her too. She said this was the best and she hates sitting in car dealerships almost as much as i do. Thank You Irene and Douglas Auto.
Source URL: Google
★★★★★
Customer Review on
April 18th, 2012
Review by Deanna
I recently bought a Volkswagon from Douglas. Overall, it was a really positive experience. My past car purchasing experiences left me a bit bitter. As a female, it seems as if dealerships want to take advantage! (or at least this was my past experience)! Irene was super kind and very helpful! I love my new car. Thanks for helping change my view of car dealers! Thanks, Deanna
Source URL: Yahoo
★★★★★
Customer Review on
April 17th, 2012
Review by Brooklyn
Thanks Irene Pelxoto for working so hard on getting us approve for our new car you rock!!!! This dealership had lots of used cars in great condition for a great price……Irene helped us the whole way until we found the right car at a payment that we were comfortable at. We had visit 3 dealerships before we stopped at Douglas all of them turned us down but you guys didnt!!!!! thank you Douglas and Irene!!! Not only did we get a car but we also gain a new friend.
Source URL: Google