Douglas VW Reviews & Ratings

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Read the Latest Customer Reviews about Douglas Volkswagen in Summit, New Jersey. Our NJ VW Dealer’s standards are what make buying an Volkswagen in New Jersey even better. Read what our customers have said about their sales or service experiences at Douglas VW.

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Douglas Volkswagen Overall Review Rating

“I got Bottom-Line Price on a 2009 VW CC!”

I was working with a dealer here in Delaware and was about to purchase a car I really wasn’t in love with. I was wide awake at 4am knowing I was making a mistake. I started searching the internet and found Douglas. At 10am, when they opened, I called and spoke with Tito, my sales person. I told Tito, I was interested in the CC 2009 they had on the lot with 26K and that I needed to know their BOTTOM LINE on pricing NOW. I wasn’t driving 2 hours on New Year’s Eve to be disappointed and taken. Within 15mins, Tito called me back with Douglas’s bottom line. It was several THOUSAND dollars less than the car I almost purchased and didn’t love. Well, I was sure once I got there the terms would change. They didn’t!!! It was hands down the best experience I’ve had in purchasing any item!!! Even, a pair of socks. No bait and switch, just pure professional service. If you are going to purchase a car GO TO DOUGLAS!!

Source URL: Edmunds

Reviewed Staff: Tito Delgado

Douglas Volkswagen

“Thanks to Bobby for my New Jetta!”

Thank you Bobby for my new car! I’m in love with my new jetta! I waited so long and finally bought it. I was told by a friend to try douglas volkswagon, and I’m so happy I did. Bobby Mccall was my salesman and I have nothing but nice things to say about him. He didn’t make me feel like I was pressured into buying anything, he made me feel like it was my choice. He explained everything so well and was very upfront. I’m lookig forward to going back and seeing him.

Source URL: Google

Reviewed Staff: Bobby McCall

Douglas Volkswagen

“Tito did a great job listening to my needs…”

I’m so glad I had Tito Delgado help me find the right car for me. Instead of trying to put me in the car he thought would be good, he put me first before the deal and listened to my needs!!! He even followed up with me a few weeks later to see how I enjoyed the car….I was impressed with the service and professionalism.

Source URL: Yahoo

Reviewed Staff: Tito Delgado

Douglas Volkswagen

“Third Card from Douglas VW!”

This was my third car from Douglas. I love the Volkswagen brand and I espcially love Douglas. It is always pressure free and you feel like your a king. The service is always great and Vlad made you feel like you were the only in the dealership. Getting to a great price was easy and it was hassle free. Thank you Douglas

Source URL: Dealer Rater

Reviewed Staff: Vlad Voskoboynikov

Douglas Volkswagen

“Just Leased a 2012 VW Tiguan at Douglas!”

Leased a Tiguan 2012. Overall I had a wonderful experience leasing my second VW. I had Vlad, who is an exceptional sales person and I recommend everyone going to see him! Not only was he extremely helpful with the purchase he even came on his day off to hand me my keys =) Much appreciated!

Source URL: Google

Reviewed Staff: Vlad Voskoboynikov

Douglas Volkswagen

“Vlad helped me decided on the right car for me!”

Working with Vlad was a real pleasure. He made me feel very welcomed as soon as I walked through the door. I wasnt sure which car I wanted but Vlad helped in making the right decision and got me to the right price. Already recommended some friends to come see him. Thank you Vlad

Source URL: Google

Reviewed Staff: Vlad Voskoboynikov

Douglas Volkswagen

“Big thanks to Chris and the Douglas VW Staff…”

Douglas Volkswagen was by far the easiest dealership to work with in all the years I have been buying cars. The staff was very professional and Chris went above and beyond to make my family happy! We look forward to doing more business with douglas in the future!

Source URL: Yahoo

Reviewed Staff: Chris Ng

Douglas Volkswagen

“Isaac wasn’t pushy and I was treated well!”

Overall, I’m very satisfied with Douglas VW and Isaac. He was never pushy or arrogant, I told him I had been to another VW dealer prior to my visit and he still took me for a test drive and showed me the entire facility as he explained the difference between Douglas and everyone else. I did have a scratch on the hood of the car, but I was treated well from beginning to end and would highly recommend Douglas, thanks to Isaac.

Source URL: Dealer Rater

Reviewed Staff: Isaac Bunton

Douglas Volkswagen

“Staff was very professional, thanks Chris!”

Douglas Volkswagen was by far the easiest dealership to work with in all the years I have been buying cars. The staff was very professional and Chris went above and beyond to make my family happy! We look forward to doing more business with Douglas in the future!

Source URL: Dealer Rater

Reviewed Staff: Chris Ng

Douglas Volkswagen

“Love my new car from Douglas VW!”

I just purchased my car from Douglas motors and I love my new car. The service was amazing. My sales person was Irene, she really went above and beyond what i was expecting, do to my past experiences with other dealers., she was friendly and very professional…. Thanks to her and all the company…………

Source URL: Google

Reviewed Staff: Irene Peixoto

Douglas Volkswagen

“Leased a new Passat from Jeremy at Douglas VW”

I leased my new Passat a month ago and it was one of the nicest VW experiences I have had. Having come from a family of VW owners, I’ve seen horrible service of other dealerships for years. The salesperson, Jeremy, was very helpful and went out of his way to make sure I was happy. Having relocated from out West to NJ for work, I needed to get a car right away. I didn’t want to spend a ton of money and I didn’t feel like going back and forth about fees and the monthly lease payment. A few nice touches included rubber floor mats compliments of Douglas VW, a protective weather coating, and a very clean car with the best tire shine I’ve ever seen!

Source URL: Google

Reviewed Staff: Jeremy Gutierrez

Douglas Volkswagen

“Bought a Infiniti G35x from Douglas VW”

I recently purchased an infinti G35x from Douglas VW and i have to say that it was one of the best experiences i have had going to a dealer. My sales person was Steve he really went above and beyond what i was expecting, do to my past experiences with other dealers. Steve made me feel very comfortable going to him to purchase my vehicle and i am extremely happy with my car. I would recommend Steve and Douglas VW to anyone i know looking for a new or used car…..Thank you Steve and everyone at Douglas for such great service and the best car buying experience i have ever had.

Source URL: Google

Reviewed Staff: Steve Campayne

Douglas Volkswagen

“Bought my Mazda 3 at Douglas Motors”

I just purchased my Mazda 3 from Douglas motors and I LOVE MY NEW CAR. The service was amazing. My sales person was Steve and I cant even begin to explain how understanding and patient he was with me. I knew I wanted something comfortable for a family of 4 yet reasonably priced. Steve made me feel like it was possible….AND IT WAS. I was surprised to see how warm and welcoming a car dealership can be. Ive went to several places and nothing came close to Douglas Motors. They never left me wondering what was going on or waiting for answers. They were up front about their cars, they were up front about what would be more suitable for me and they didnt pressure me into anything I didnt like. I can honestly say that Steve wanted me to be in the RIGHT car, not just any car. I definitely would recommend them to anyone who is looking to purchase a new vehicle. This is one dealership that I can honestly say is considerate of their customer’s needs.

Source URL: Google

Reviewed Staff: Steve Campayne

Douglas Volkswagen

“Thanks Irene for getting me in my 2004 Passat”

On Tuesday Jan 24, 2012, I met Irene P. a sales woman in the Special Finance department.. My credit is a little shaking and I was scare that I would not be able to get approved for a used car there. I was going to go a BUY Here Pay Here.. However, Irene worked with me for about two weeks to help me get into a 2004 VW Passat Wagon. She was extremely professional, polite, and most importantly understanding. She was very empathetic when I told her I was a single mom with a baby on the… I really needed to get into a vehicle that would help repair my credit and afford a reliable means of transportation……Irene was able to get all that done plus more! :) I highly recommended the Douglas VW Dealership in Summit NJ!!! They have a very supportive staff willing to service your driving needs…… Thank you Irene and Douglas VW :) I will be back in for my next car :)

Source URL: Google

Reviewed Staff: Irene Peixoto

Douglas Volkswagen

“My first car from Douglas VW, a 2009 VW Jetta”

This was my first car from Douglas VW and I will definately be back. Dave Suchoki was AWESOME, he was honest and upfront and walked me through every step of my purchase. I left with a 2009 VW Jetta. I got a great price, awesome service and I couldn’t be happier. Thank you to Dave, Rich and Brittany!!!!!

Source URL: Google

Reviewed Staff: Dave Suchocki

Douglas Volkswagen

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