Seriously, if you have any reservations at all about the whole car buying process, go to Douglas VW. I tried to prepare myself as much as possible because I had such poor experiences elsewhere, everything I could think of. I had no idea that buying a car could be so easy until I talk with Steve. I chose Douglas mainly because of the agreessive but pleasant sales pitch from Steve about financing ability. I m so glad I did. Steve was a pleasure to work with. He listened to what I wanted. He was so professional but also down to earth. No pressure, no haggling. I was worried about the stress and the waiting around for hours and not get a car. Steve was such a great salesman he was clear.
NONE of that happened here. I will always return for future purchases they have earned my respect and my trust.
Thank you to Steve and Matt for being terrific and straight forward with the financing. I love my 2009 Chevy Impala!