Rick Szucs

Picture of Rick Szucs
  • Title: Assistant Service Manager
  • Phone: 908 277-3300 x201

Background
16 years at Douglas, 23 years in the car business, started as a tech working on cars

Why I LOVE Douglas
Family owned and operated and the employees all feel like one big family here. From the owners, all the way to the drivers. That’s why there is so much longevity here.

Hobbies & Interests
Riding and building Harleys. Building hot rods, and sport activities with my four daughters.

Favorite VW and why
My 2005 Mk4 Jetta S/W TDI – fun to drive, comfortable, great space, and awesome fuel economy

Favorite Vacation Spot
North Maine

Favorite Movie
The Godfather

Customer Reviews for Rick Szucs

“I would recommend this service department to anyone.”

I have had my car serviced by Douglas Motors for many years. Every member of the staff is friendly and professional. My service writer Rick keeps excellent track of what needs to be done on my vehicle and recommends service appropriate to the car. The car is always returned, at the time promised, in perfect order and freshly washed! I would recommend this service department to anyone.

Source URL: Yahoo

Reviewed Staff: Rick Szucs

Douglas Volkswagen

“A pleasure working with Rick Szucs in Douglas VW Service!”

I have bought three cars at Douglas VW in Summit NJ..I always am satisfied with the service and sales departments. Rick Szucs is the service person I always deal with, and his efficient and professional way of dealing with customers, makes getting the work done much more pleasant. I recommend Douglas to anyone who compliments my car (daily!), they are a dealership with high standards.

Source URL: Local

Reviewed Staff: Rick Szucs

Douglas Volkswagen

“Rick Szucs has serviced my VW cars in Summit for years…”

I am on my second VW from Douglas VW. I have a CC and Routan. Rick Szucs in the service department has been my guy for the last 4 years. He has gone above and beyond what is necessary to get me back on the road in the shortest amount of time. Rick knows my cars, knows my family and our schedule and has helped me on holidays and weekends, gotten me into loaners and has really made my down time minimal. I cannot stress enough how valuable it has been to be able to contact Rick and I know I will never have an issue. I strongly recommend Douglas, because their service department is top notch.


Source URL: Google

Reviewed Staff: Rick Szucs

Douglas Volkswagen

“I drive from Manhattan to Douglas VW for my service appointments!”

I have just returned from a service appointment on my 2000 Jetta, which I purchased from Douglas in October 1999. Since I live in Manhattan, there are certainly more convenient options for servicing my vehicle, but other than the occasional oil change, I make a point of traveling to Summit, because I know that Rick will take good care of me and my vehicle. Initially, my service representative was Frank Miller (I think that was his name). Frank did a great job, too, but I feel that Rick always goes the extra mile for his customers. I feel confident that he really knows the business, and makes sure that every aspect of the vehicle is in tip-top shape. This is particularly important now that the car is getting older (although it only has about 65,000 miles). Rick is also an all-around nice guy, and I overhear him with other customers, and he shows that same friendly, competent manner to everyone. Douglas should be proud to have Rick on its staff. He really does a great job!

Source URL: Superpages

Reviewed Staff: Rick Szucs

Douglas Volkswagen

“I had two tires that needed repair or replacement on my 2010 GTI…”

Rick assured me it would be done quickly. There was no nonense, no run around, I got two brand new tires installed under warranty. I couldn’t be more satisfied with the service I received.

Source URL: Dealer Rater

Reviewed Staff: Rick Szucs

Douglas Volkswagen

“I have bought three cars at Douglas VW in Summit NJ…”

I always am satisfied with the service and sales departments. Rick Szucs is the service person I always deal with, and his efficient and professional way of dealing with customers, makes getting the work done much more pleasant. I recommend Douglas to anyone who compliments my car (daily!), they are a dealership with high standards.

Source URL: Local

Reviewed Staff: Rick Szucs

Douglas Volkswagen

“Rick was very friendly and explained everything I needed to know…”

It was a pleasure dealing with him and I would recommend his service at Douglas VW to any one. These days it is not easy to find a person who really cares, but I was pleasantly surprised by Rick. The rest of the office staff should take example from him.

Source URL: Dealer Rater

Reviewed Staff: Rick Szucs

Douglas Volkswagen

“Rick Szusc is an extraordinary service person who is very friendly, competent and reassuring…”

I had a problem with the glow plugs, relais and harness. One of the glow plugs was also stuck and couldn’t be removed. Rick reassured me that the service people are very knowledgable about TDI motors and he will make sure that the problem will be solved. Another VW dealer didn’t offer any help. Rick also explained the relatively high cost for this relais. My 2002 Jetta got fixed, all glow plugs have been replaced and I am very happy with the result. I definitely will use the Douglas VW service for my car in the future.

Source URL: Dealer Rater

Reviewed Staff: Rick Szucs

Douglas Volkswagen