My girlfriend and I bought our brand new 2013 Jetta TDI on Monday, May 6th. The whole experience was flawless. Our sales associate, Isaac Bunton, was outstanding. He approved us for financing with great APR, and we drove away in no time. Matt from finance, was also very helpful and knowledgeable. I didn’t know the car purchase process could be so quick and easy! Great experience with Douglas VW. Way to go, guys!
- Title: Business Manager
- Phone: 908-277-3300 x220
- Email: [email protected]
Customer Reviews for Matt Planck
I leased my second Jetta from Douglas VW this week. The salesman Tito Delgado was VERY honest, professional, and knowledge! Any questions I had, he provided all the information I needed. Tito made the process of leasing my new 2013 Jetta very easy & pleasant. Matt handled the paperwork, he is just as polite and helpful. Anyone that wants to lease or buy a Volkswagen, I will highly recommended the team at Douglas VW in Summit, NJ !
Nick Malanga and Douglas Volkswagen made buying a car an effortless, enjoyable experience. Nick was laid back and accommodating which in turn instilled confidence in us as first-timers financing a vehicle. My wife and I loved how seamless the experience was at Douglas Volkswagen. In trading-in our beloved, sweet minivan, Nick was like the funeral director making it all seem alright! Matt Planck was there to help with our finances, offering advice that was actually helpful and not scamful! Coupled with the fact that Summit is a very nice town offering nice dining options and good vibe, you ought buy a car at Douglas Volkswagen whether planning on it or not!!
I purchased a left over 2012 passat Se from Douglas is Summit Nj…..My salesman Bobby was an absolute pleasure to work with……From the time I walked in the door I was treated with the best customer service I have ever had purchasing a new car…….Bobby was very straight forward and very knowledgeable about his product…….Matt Plank handled the paperwork and was equally as polite and straight forward……If you are in the market for a New or Used Vw I strongly recommend the team at Douglas!!!!
This past Saturday I picked up my first VW, a 2013 Touareg. My experience at Douglas couldn’t have been better. From the moment we walked onto the floor, our salesman, Duncan, made the experience great by being extremely knowledgeable, friendly, patient, and easy to work with. When it came time to finalize the purchase, we got to meet Matt who made the finance portion of the deal pretty painless and thoroughly explained everything.
Just wanted to say thanks for a painless and easy car buying experience. I have a feeling my Touareg is just the beginning of my VW purchases and that my first great experience at Douglas won’t be my last!
Vladimir was great to work with. My husband & I drove from PA to Douglas VW to purchase a 2011 used car. We were very pleased with how Vladimir helped make our trip worthwhile. I would drive 2.5 hours to this dealership again!
Seriously, if you have any reservations at all about the whole car buying process, go to Douglas VW. I tried to prepare myself as much as possible because I had such poor experiences elsewhere, everything I could think of. I had no idea that buying a car could be so easy until I talk with Steve. I chose Douglas mainly because of the agreessive but pleasant sales pitch from Steve about financing ability. I m so glad I did. Steve was a pleasure to work with. He listened to what I wanted. He was so professional but also down to earth. No pressure, no haggling. I was worried about the stress and the waiting around for hours and not get a car. Steve was such a great salesman he was clear.
NONE of that happened here. I will always return for future purchases they have earned my respect and my trust.
Thank you to Steve and Matt for being terrific and straight forward with the financing. I love my 2009 Chevy Impala!
Seriously, if you have any reservations at all about the whole car buying process, go to Douglas VW. I tried to prepare myself as much as possible on the models, the pricing, dealer tactics, everything I could think of. No one I knew had had a positive car buying experience anywhere they could recommend. I chose Douglas even though there are three large VW dealerships closer to me. I’m so glad I did. My salesperson was Duncan and I can’t say enough about him. He listened to what I wanted. He was so professional but also down to earth. No pressure, no haggling. We came to a mutual agreement on the price that we both felt was fair. I was worried about the stress and the waiting around for hours and the ‘extras’ that would be added that we hear so much about. NONE of that happened here. I will always buy from these guys because they’ve earned my respect and my trust. Thank you to Matt Planck as well for being so terrific and straight forward with the financing. By the way, I love my 2012 Passat SE!
Source URL: Google
Purchased a 2009 VW Routan SE from Chris Ng. From the beginning, Chris was friendly, detailed and answered every question in great detail. Matt in the Finance Department was professional and thorough going over the numbers of the transaction. My experience from beginning to end was enjoyable and I look forward to buying a car in the future from Chris Ng and Douglas Volkswagen.
Source URL: Google
Douglas VW Christopher Ng is great and made my new lease for a 2012 Jetta just fabulous. I came in on Dec 21 for a test drive in a manual trans Jetta, and i was so lucky to have the new 2012 jetta the next day. The car is fabulous~ it is my 3rd Jetta in 3 leasing seasons: a 2006 from B’ville VW, a 2009 from Douglas, and this new white 2012 Jetta SE Convenience Pkg from Douglas. Matt in Finance great and made my experience perfect. Please always consider that there are other forces at work sometimes, but the day i picked and the car I wanted was there, and we were lucky, but it is MORE THAN LUCK! DOUGLAS VW SALES STAFF AND SERVICE people thru the years and car washers/detailers amazing / They AIM TO PLEASE. TRUE PROFESSIONALS to work for you and with you!!!! Happy New Year! May the Force be with you.
Highly Recommend Douglas Vw in Summit NJ….. My salesman was Bobby Mccall and he was extremely patient with me while I tried to decide between 3 different cars. We test drove all 3 and Bobby helped me make the best choice for my lifestyle. Matt Plank handled all the financing and was equally great. Douglas was my best car buying experience ever and I can wait to work with them again when my lease is up on my new Gti in 3 years!!!!!!!
Source URL: Google
Drove down from upstate NY to buy pre-owned gti sight unseen. Car was everthing I expected. Vlad was great – professional and friendly – gave a a very polished presentation of the car. Matt helped me through all the paperwork. I really enjoyed the whole experience.
Source URL: Dealer Rater
He was knowledgable, efficient, and customer friendly. The new Jetta Wagon is a great car. Matt in finance and Bob were both very professional and made buying a car very easy. The entire process with Douglas Motors from first internet contact to finish was first class. Thanks!
Source URL: Google
Reviewed Staff: | Matt Planck
Douglas Volkswagen business