This was my 3rd time with Douglas as a dealer choice and I did not come away from it with any negativity. Vlad and Mathew in finance and Kurt the General Manager were an invaluable asset to brokering the deal every step of the way.

I have not had a bad moment at any time with anyone at this dealer. Every single person that we have had contact with have always been polite,knowledgeable and blatantly honest throughout our dealings. My wife is easily flustered these days as she is pregnant, but Vlad and the team put her at ease and made us feel very comfortable with our purchase.

The personalized service, and genuine people are what sets them apart from other dealers we have had dealings with in the past. Thank You All for an Effortless Purchase!!

Great Job and Best Regards,

Eric & Kim

After visiting 15+ car dealerships over a two week period, we entered Douglas VW anticipating the same runaround we had grown exasperated with over the course of our search my for my first new car. The service at Douglas was quite the contrary. Jimmy was pleasant, engaging, modest, and most importantly extremely knowledgeable about Volkswagen’s current line. He helped me to find a car that encompassed everything I had been searching for and quickly became my advocate to ensure that the payments remained in my budget. After all the papers were signed, the exceptional service continued. He adjusted his schedule so that it was flexible to meet my needs, spent the time to give me a comprehensive orientation to the car, and continues to be readily available to answer questions and deliver follow-up services. Jimmy made my entire experience not only successful but easy and fun.