On Friday June 22nd at Douglas Volkswagen in Summit, NJ, a few executives from Volkswagen of America were on hand to deliver to Douglas VW the VW Customer First Club Award. This honor is truly special because VW customers determined the winners by filling out the Customer Experience Survey. According to the survey results, Douglas VW was the #1 ranked NJ dealership and also the top ranked VW dealership in the NYC metro area. Nationwide, Douglas VW was ranked #13 overall in customer satisfaction. This award is made even more impressive in that it encompasses all aspects of the customer experience: New, Pre-Owned and Service.
For this outstanding achievement in customer service, the Douglas VW staff was treated to a mouth-watering BBQ from Famous Dave’s. We at Douglas Volkswagen would also like to extend our thanks to our valued and treasured Douglas VW customers. Without the support and loyalty from our customers, none of our success would every be possible. Thank you.