2012 Passat V6 SEL Premium
WOW! Well worth the 120 day wait. Exceptionally impressive, sumptuous in structure and amenities.
From the moment of entering the dealership,being greeted in the lot, shown the exact model/trim vehicle I was interested in, shown the facility, answering all questions with extensive knowledge of product, deposit, interim inquiry calls, delivery of vehicle, final payment and financing, exceptional customer service was extended to me by Vlad Voskoboynikov.
It is rare these days to receive customer service that makes you feel your business is valued. Vlad is a courteous, friendly, earnest, sincere professional gentleman and a valuable asset to the VW franchise. What a refreshing surprise not to be subjected to high presure salesman tactics (i.e. not letting the customer leave without a commitment to purchase at all cost). Vlad was not pushy, aarrogant nor impatient. Non-the-less the decision to commit the same day was smooth and seamless with no buyer’s regret.
Thank you VW and Vlad who goes above and beyond to provide quality customer service. I look forward to a long term relationship and will highly recommend to family and friends.
Source URL: Dealer Rater
Reviewed Staff: Vlad Voskoboynikov
Douglas Volkswagen business